MASTER: Consumer Duty



9:30 am

This session will be delivered in our usual style, interactive with small delegate numbers to ensure that you get the most out of the sessions. Sharing best practices and learning how other firms approach situations. 

Find out more about our MASTER events below:

Why should I attend?

Good old Consumer Duty. It feels like we have been discussing it for a lifetime, with us all on tenterhooks for the final policy statement. It’s finally here and we can’t escape it (nor should we want to!) The countdown clock has now started for July 2023’s implementation date so we’re here to help you understand exactly what it is you need to do to prepare for it.

Consumer Duty isn’t a binary set of rules, and many firms have found that hard to digest. Off the back of MiFID II, GDPR, SM&CR and various other acronyms that we are sure you are familiar with, we all knew exactly where we stood and what would be deemed ‘falling short of the rules’ so we could implement policies internally to address this. But this is different. This is a whole new principle implemented by the FCA. Consumer Duty empowers regulated firms to make the exact decisions, but mandates that those decisions are based on positive client outcomes, and consistently putting the client at the centre of the decision-making process.

We’re entering a new paradigm of the regulator, are you ready for the journey?

Who’s hosting?

Maddie Delboy, Head of Regulatory Support – Apricity Compliance

After choosing a career in financial services straight out of university, Maddie’s experience as a compliance manager helps her empathise with adviser firms and their current frustrations surrounding compliance. With a fresh outlook on the industry, Maddie can help firms implement strategies and processes to ensure compliance is embedded effortlessly within a firm and its culture.

Christian Markwick, Head of Adviser Support – Apricity Compliance

Christian is Apricity’s Head of Adviser Support. Having been an adviser, T&C Manager & SM16/17 for many years, he is very well placed to understand what makes firms tick, what many are trying to achieve and how to assist them in getting there.

MASTER: Consumer Duty

When? 21st September 2022
Where? Online
Cost? £145 + VAT for clients of The Verve Group or £195 + VAT for Non-Clients

How do I sign up?

Simply sign up below.